Article 1 Definitions

1. The Terms of Service (hereinafter referred to as the "Terms") set forth the conditions for using the services (hereinafter referred to as the "Services") provided by Soundrope, LLC (hereinafter referred to as the "Company") via this website. The user (hereinafter referred to as the "User") agrees to the use of these Services in accordance with the Terms.
2. The Terms shall apply to all aspects of use of the Services between the User and the Company.

Article 2 Intellectual Property Rights

Sound recordings or images that may conflict with copyright laws, as well as images that infringe on portrait rights will not be accepted. The Company shall bear no responsibility whatsoever regarding the copyrights, neighboring rights, master license rights, or rights of publicity of the submitted sound recordings or images.

Article 3 The Sale of Records

The Company shall bear no responsibility whatsoever for any transactions, communications, or disputes between Users or between the User and a third party that use the Services for the purpose of financial gain.

Article 4 Disclaimer

1. The Company shall be exempt from responsibility except in cases of gross or willful negligence.
2. In the event that the Company has grounds to assume responsibility, the Company shall be liable for compensation only within the extent of the cost of the order.
3. The Company bears no obligation to individually sort, inspect or manage audio or image file information uploaded by the User.
4. The Company shall bear no responsibility for any transactions, communications, or disputes between Users or between the User and a third party regarding the use of the Services.

Article 5 Prohibitions

The User shall not engage in any of the following activities in regard to the use of the Services.

1. Acts which infringe upon the intellectual property rights, publishing rights, rights of publicity, or confidential information of the Company or a third party.
2. Acts that violate public order and morality and applicable laws.
3. Acts associated with criminal activities.
4. Acts that damage or interfere with the function of the Company's web server or network.
5. Acts that may interfere with the operation of the Company's Services.
6. The act of collecting or storing other Users' private information.
7. The act of impersonating another User.
8. Acts relevant to the Services which directly or indirectly provide benefits to antisocial forces.
9. All other acts the Company deems inappropriate.

Article 6 Submitted Files

1. Although the Company shall take meticulous care in handling submitted audio files, the Company shall bear no responsibility for any damages due to spontaneous failure or unforeseen accidents during operations, therefore the User is requested to save their own copies of the files.
2. The Company shall keep submitted audio files for 14 days following shipment of the record, but following that the audio files shall be deleted and cannot be returned.

Article 7 Usage Fees and Payment Methods

As compensation for the use of the Services, the User shall pay the usage fee separately determined by the Company as displayed on the website and according to the method specified by the Company.

Article 8 Product Returns, Exchanges, and Order Cancellations

1. Please note that the Company is unable to cancel orders or offer refunds once audio files have been received from the User and work on the order has commenced.
2. Work commences on orders for CUT&REC's made-to-order original records soon after order data confirmation is complete, therefore the Company is unable to accommodate modifications to or cancellations of orders after submission. Please be sure to confirm the contents of your order via the 3D preview screen before placing your order.
3. Although great care is taken in the manufacture of our product, in the unlikely event of a problem in product quality such as breakage or damage, an exchange will be provided if within 7 days of receipt of the item by the User.
4. An exchange will be provided in the event of damage or defects judged to have occurred during shipping. Additionally, in such cases the Company shall bear the cost of return shipping for returned or exchanged items.

Article 9 User Registration

1. The User shall apply for user registration according to the method specified by the Company, and upon approval of the application by the Company, user registration shall be complete.
2. The Company may refuse user registration if it is determined that any of the following reasons apply to the applicant, and the Company shall bear no obligation to disclose the reasons.
   • If the applicant has provided false information when applying for user registration.
   • If an application is received from an applicant who has violated the Terms.
   • In other cases that the Company deems appropriate to refuse user registration.

Article 10 Changes to Registration Content

1. In the event of changes to all or part of the information provided at the time of registration for the Services, the User shall promptly update registration content in accordance with a method specified separately by the Company.
2. The Company shall bear no responsibility for damages that result due to a User's failure to appropriately register changes.

Article 11 Use of Personal Information

The User's personal information shall be handled in accordance with the Privacy Policy set forth separately by the Company.

Article 12 Limitations of Use and Registration Deletion

1. The Company may, without prior notice, restrict the User's use of the Services in the following circumstances.
   • If the User has violated any of the articles set forth in the Terms
   • If it has been determined that the User provided false information in their user registration information
   • In other cases which the Company deems to be inappropriate use of the Services.
2. The Company shall bear no responsibility for any damages incurred by the User as a result of the Company's actions under this article.

Article 13 Changes to the Terms of Service

The Company may, at any time and without prior notice to the User, make changes to the Terms as it deems necessary. Changes to the Terms shall take effect from the moment they appear on the site unless otherwise specified by the Company.

Article 14 Changes to Service Content

The Company may make changes to the content of the Services as well as cancel the provision of the Services without prior notice to the User, and shall not bear any responsibility for damages thus incurred by the User.

Article 15 Suspension of Service Provision

1. The Company may suspend provision of all or part of the Services without prior notice to the User if it determines that there are any of the following reasons to do so.
   • In order to perform maintenance or updates to the computer system relevant to the Services
   • In the event of difficulties in providing the Services due to unforeseen circumstances such as earthquakes, lightning strikes, fires, blackouts or natural disasters
   • In the event of an outage of internet or telecommunication lines due to an accident
   • In other cases which the Company deems difficult to provide the Services.
2. The Company shall bear no responsibility for any loss or damages incurred by the User or third party due to suspension or interruption of Services, regardless of the reason.

Article 16 Governing Law and Court of Competent Jurisdiction

Governing law for the Terms shall be Japanese law, and any disputes arising between the Company and the User relevant to the Services shall be under the exclusive jurisdiction of the district court which exercises jurisdiction over the locality of the Company's head office.

Soundrope, LLC (hereinafter referred to as the "Company"), with regard to the protection of personal information of individuals using this website (hereinafter referred to as the "Services"), has established the following privacy policy (hereinafter referred to as the "Policy").

Article 1 (Information Privacy)

1. As provided for by the Act on the Protection of Personal Information, "Personal Information" shall mean information about a living individual which can identify the specific individual by name, date of birth, address, telephone number, point of contact or other information contained in such information.
2. "Personal History and Attribute Information" shall mean anything other than the "Personal Information" specified above, and refers to the Services used and the items purchased, the history of viewed pages and advertisements, keywords searched for, the date and time of use, the method of use, the system settings used, postal code and gender, occupation, age, the User's IP address, cookie information, location information, as well as the individual identifying information of the device.

Article 2 (How We Collect Personal Information)

1. The Company may ask for the User's personal information such as name, date of birth, phone number, email address, credit card number, and driver's license number at the time of user registration. Additionally, transaction records including the User's personal information produced between the User and an affiliate, as well as information regarding payment may be collected from a Company affiliate (including information providers, advertisers, advertisement distributors, etc. Hereinafter referred to as an "Affiliate.").
2. When the User uses the Company's Services or those of an affiliate party or views pages on the site, the Company shall collect personal history and attribute information about the User including the services and software used, products purchased, the histories of viewed pages and advertisements, the keywords searched for, the date and time of use, the method of use, the system settings used (including information on the transmission status and various settings of mobile devices when such devices are used), IP address, cookie information, location information, as well as the individual identifying information of the device.

Article 3 (Purpose of Use)

The Company shall collect and use personal information for the following purposes.

1. To display registered information such as names, addresses, contact information, and payment methods, as well as services used and products purchased and the prices of such, in order to allow Users to view and modify their own registered information and browse their usage
2. To use contact information such as the User's name and address in order to send notifications or contact the User by the User's email address or to communicate with the User as necessary such as when sending an item to the User
3. To use information such as names, dates of birth, addresses, telephone numbers, bank account numbers, credit card numbers, driver's license numbers, as well as proof of delivery included with mail delivery results, in order to confirm the User's identity
4. To use information regarding payments, such as the names and numbers of items purchased, amounts billed, names, addresses, bank account numbers, and credit card numbers, in order to settle payment with the User
5. To allow information registered with the Company to be displayed on entry screens, and to forward it to other services (including those provided by an Affiliate) based on the User's instructions, in order that Users may easily enter data
6. To use information to identify an individual by means of their usage, name, or address, in order to refuse service to Users who violate the Terms of this Service through delaying payment or causing damage to a third party, or to Users who intend to use the service for fraudulent or illegal purposes
7. To use content from inquiries, information regarding billing information, or other such information necessary for the Company to provide Services to the User, as well as information about the service status of the User and the User's contact information, in order to respond to inquiries from Users
8. For all purposes incidental to the above purposes.

Article 4 (Provision of Personal Information to Third Parties)

1. The Company shall not provide any personal information of a User to any third party without the prior consent of the individual in question except for cases falling under any of the following items. However, this shall not apply to cases permitted under the Act on the Protection of Personal Information and other laws and regulations.
   • Cases in which the handling of personal information is based on laws and regulations
   • Cases in which the handling of personal information is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain the consent of the individual
   • Cases in which the handling of personal information is especially necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain the consent of the individual
   • Cases in which the handling of personal information is necessary for cooperating with a state organ, a local government, or an individual or a business operator entrusted by either of the former two in executing the affairs prescribed by laws and regulations and in which obtaining the consent of the individual is likely to impede the execution of the affairs concerned
   • In cases where the following matters are communicated or announced in advance
   • The purpose of obtaining information is to provide such information to a third party
   • Specific personal data items to be provided to a third party
   • The means by which such personal information is provided to a third party
   • The provisions of information shall be suspended upon the individual's request
2. Notwithstanding the provisions of the preceding paragraph, the following cases shall not apply to third parties.
   • Cases in which the Company outsources all or part of the handling of personal information within the scope necessary to accomplish the purposes of use
   • Cases in which personal information is provided as a result of the succession of business in a merger or otherwise
   • Cases in which personal information is used jointly between specific individuals or entities and in which this fact, the items of the personal information used jointly, the scope of the joint users, the purpose for which the personal information is used by them, and the name of the individual or business operator responsible for the management of the personal information is, in advance, notified to the individual or put in a readily accessible condition for the individual

Article 5 (Disclosure of Personal Information)

1. If the Company receives a request from a User for the disclosure of his or her personal information, it shall respond to said request without delay. However, if any of the following items applies as a result of such disclosure, the Company may choose not to disclose all or part of the personal information and if the Company determines not to disclose the personal information, it shall thus notify the individual in question without delay. The Company shall charge a requesting User a handling fee of 1,000 yen per request for the disclosure of personal information.
   • Cases in which disclosure is likely to harm the life, body, property, or other rights or interests of the User or a third party
   • Cases in which there is a possibility that such disclosure could adversely affect appropriate business operation of the Company to a material degree
   • Cases in which disclosure violates other laws and regulations
2. Notwithstanding the provisions of the preceding paragraph, the Company shall not, in principle, disclose information other than personal information such as personal history and attribute information.

Article 6 (Corrections and Deletion of Personal Information)

1. If there is a mistake in the personal information retained by the Company, the User in question may request the Company to correct or delete the personal information through procedures set forth by the Company.
2. Upon receipt of a request from a User described in the preceding paragraph, if the Company determines it necessary to respond to the request, it shall correct or delete said personal information without delay, and shall thus notify the User in question.

Article 7 (Discontinuation of Use of Personal Information)

If the Company is requested by a User to discontinue the use of or delete his or her personal information (hereinafter “the discontinuation of use”) by reason of the personal information having been used outside the scope of the purposes of use or by reason of the information having been obtained by illegal means, the Company shall carry out the necessary investigation without delay and, based on the result, shall implement the discontinuation of use and thus notify the User in question. However, in cases where the discontinuation of use of personal information may lead to a significant financial cost and in other cases where it is difficult to implement the discontinuation of use, if there is a measure available to protect the rights and interests of the User in question, the Company shall take said alternative measure.

Article 8 (Changes to the Privacy Policy)

The Company may modify the contents of the Policy without notifying Users. Unless otherwise specified by the Company, modifications to the Privacy Policy shall take effect when posted on the website.

Article 9 (Point of Contact)

Please address any inquiries regarding this Policy to the following point of contact.